Introduction
This Privacy Policy describes how JAX Agency ("we," "us," or "our") collects, uses, and discloses information when you visit our website, request a consultation, or use our website, marketing, automation, and software services.
What we collect
When you request a consultation, we may collect your name, business name, website, phone number, email, service needs, notes, and scheduling preferences.
We also use cookies, logs, and analytics tools to understand how our website is used. This may include browser type, device, IP address, pages viewed, and click behavior. See our Cookie Policy for details.
How we use information
- To respond to consultation requests
- To schedule calls and project communication
- To prepare website, marketing, automation, and software recommendations
- To improve our website, marketing, and customer experience
- To send marketing communications only when permitted
Sharing & disclosure
We may share limited information with trusted vendors who help us run the business, such as scheduling tools, analytics providers, email/SMS providers, payment processors, hosting providers, ad platforms, and implementation partners. We may also disclose information when required by law or to prevent fraud, abuse, or harm.
SMS communications
By providing your phone number, you agree to receive messages from JAX Agency related to your inquiry, appointments, project updates, and customer support. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out.
Data retention & security
We retain personal information for as long as needed to provide services and meet legal obligations. We protect your information using reasonable administrative, physical, and technical safeguards.
Contact us
Questions about this Policy or your information? Email contact@agencyjax.com.
JAX Agency